The second-hand marketplace Shoppers Express Displeasure Over Size Updates
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has revised its sizing categories for women's and children's clothes without notifying all users about the change.
Online Platforms Backlash
Countless users and merchants are posting online claiming that product pages now present an altered size classification than originally posted due to the recalibration.
The company said the updated approach better aligns with other platforms.
It has advised users to examine their items and update the measurements by hand when needed, resulting in member annoyance.
Measurement Approach Changes
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million members, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices after backlash from users.
